FAQ

What about nails on the rear paws?

Pawboard is designed primarily for front paws — which are where most nail problems start. Front nails grow faster and are typically the hardest to trim because dogs resist handling them. Rear nails naturally wear down more from walking and usually don't overgrow as quickly.

Is this safe for the paw pads?

Yes. The scratch surface files nails gradually while your dog scratches naturally, without harming the paw pads. Dogs control the pressure themselves, so it's a gentle, self-regulated process rather than a forced trim. As with any nail care tool, supervise use and stop once the nails are shortened.

How long does it take for dogs to learn to use it?

Most dogs understand the concept within a few short training sessions, especially with high-value treats. Some start scratching the very first day; others take a few days of gentle encouragement. Because it uses positive reinforcement, dogs learn at their own pace.

What if it doesn't work for my dog?

Every dog is different — it may take a few weeks to teach them. Our support team is here to help, and you're covered by our 30-day money-back guarantee either way.

Which size dogs is it for?

Pawboard works for all breeds and sizes, from roughly 10 to 100 lbs.

How long does the scratch surface last?

A single surface lasts around 6 months with regular use. Replacement surfaces are included in the 3x and 6x bundles, which is why most customers choose one of those.

How long is delivery?

Orders are processed within 24 hours and arrive in 6 to 14 business days on average. Shipping is free. See our Shipping Policy.

Can I return it?

Yes — 30 days, money back. See our Refund Policy.

What payment methods do you accept?

Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay and Shop Pay. All payments are processed securely and we never store your card details.

How do I contact you?

Email omarbenyahyaten@gmail.com — we reply within one business day.